Change My Lucky Mobile Number

Media reports on mobile phone account hijacking provide more evidence of this problem. The article reported that thieves used stolen identities to upgrade phones and add phone lines to existing accounts. In February 2015 more than 50 customers in the Denver area complained that Verizon had charged them for iPhone 6s, iPads, and new service plans they had not ordered. A North Carolina church received an AT&T bill for 17 iPhones purchased by an identity thief. In December 2015, four suspects were charged with using fake identity documents to purchase iPhones at AT&T stores in Kansas.

In April 2016 three people arrested in a traffic stop in New Jersey were found to have fake IDs with the names of identity theft victims that they had used to fraudulently acquire iPhones. In May a man was arrested in Oregon for trying to buy four iPhones at a Verizon store using a fake ID. The man had previously been arrested twice on similar charges. Having a mobile phone account hijacked can waste hours of a victim's time and cause them to miss important calls and messages.

However, this crime is particularly problematic due to the growing use of text messages to mobile phones as part of authentication schemes for financial services and other accounts. The security of two-factor authentication schemes that use phones as one of the factors relies on the assumption that someone who steals your password has not also stolen your phone number. Batelco in-flight roaming services are available on a number of carriers so that our customers can use their mobile phones on flights equipped with AeroMobile communication systems. Their equipment gives Batelco customers the opportunity to make and accept calls, use data as well as send and receive SMS during their flight. Billing takes place in the normal way with roaming charges clearly shown on monthly statements. The service is available with Major Airlines and is regularly updated and reviewed with the intention of extending to other airlines in the future.

This service includes voice, SMS and data roaming. No special settings are required and it's as easy as roaming in another country. Thieves first purchase the victim's bank account info or acquire it through a phishing attack. They may also look for publicly available information about the victim on social networks that can help them answer security questions.

The thieves are then able to make bank account transfers, responding to phone calls and text messages directed to the victim's phone number in order to complete the transactions. The victim's phone stops working as soon as the SIM card is swapped. It usually takes them several hours or days to get their phone service restored, and longer to notice that their bank account has been emptied.

If I could give 0 stars I would, this is how bad the service is. Ported my number over from Freedom to Lucky while waiting for a SIM card from Fonus to arrive, just so I could get rid of Freedom, have phone service and keep my number. Put in the request to port my number out from Lucky to Fonus before I was due to renew with Lucky at the beginning of December. I waited about a week before I followed up with Fonus and Lucky to see what was causing the delay in porting my number out as I never received a text to confirm the port out from Lucky. The only reason I discovered there was as issue was because I ended up with a billing issue with Fonus. Fonus advised me that were going to attempt to manually submit the request to port out my number.

Call Lucky to inquire if they had received my original port out request and was advised they never received it and that I needed to have Fonus submit the request. I get a message the next day saying that Fonus couldn't do the manual request as they kept getting an error message that my number wasn't eligible to port out. I go through the mobile chat to get tech support.

I try explaining to the agent what has happened only to have him keep interrupting me insisting they never received the port out request and that I needed to have Fonus send the port out request. I had to explain to the agent Ramir that the issue was with their system and not with Fonus, that the request ended up in limbo because i never confirmed the port out. Ramir then ended up finding the port out request which clearly showed that it was never confirmed and had timed out. I then asked him to either cancel the request so Fonus could redo the port out request or send me the text in order to confirm the request. He said he could cancel the request or allow me to confirm the request. He then proceeded to ask me if there was anything else he could help me with and I asked what he was going to do to resolve the issue for which I got no reply.

I waited and then asked again how he was going to resolve the issue and that I didn't want to escalate the issue. He then asked me if I was still chatting with him despite my request for a resolution and ended the chat before I could type my reply. I then had to restart with another agent and explain everything all over again and insisting that the previous agent was able to see the request, however ended the chat before resolving the issue. This agent finally looked and found the request and cancelled the port out request so it could be redone. At this point, I've already spent a good part of my Tuesday and Wednesday dealing with this issue. Thursday rolls around and Fonus tells me they are waiting on a request to cancel the original port request due to a formatting error to redo the request.

I broke down in tears and speaking loudly almost to the point of yelling at the agent that he needed to listen. This process of trying to get my number ported out from Lucky started on Nov. 30th and is finally coming to an end on Dec. 14th. It should not take 15 days to port out a phone number. Now the battle begins to get my money back from Lucky. Lucky Mobile is one of Canada's best-known mobile service providers. They offer affordable month-to-month plans without long-term commitments of between 6 months and 2 years that others demand to match Lucky's pricing.

As a bonus, the carrier never does a credit check, isn't known for shady surcharges, and permits international calling from Canada for, their words, "just pennies a minute". But you know this already since you decided to become a user. Despite the name, one doesn't need to be so lucky to learn how to activate a Lucky SIM card.

Batelco on-ship roaming services are available on a number of cruise lines so that our customers can use their mobile phones on flights equipped with MCP Telenor communication systems. Their equipment gives Batelco customers the opportunity to make and accept calls, use data as well as send and receive SMS on ship. The service is available with Major Cruise lines and is regularly updated and reviewed with the intention of extending to other airlines in the future. So glad I didn't end up getting service with them.

I bought a SIM card 4 days ago and tried to port my number over. I never got a text message which they apparently sent, and because this text message was never replied to the SIM was useless now. I was on the phone for 2 days finally they told me get a new SIM, so I did yesterday. I tried signing up again giving all my info, and my phone number said it couldn't be ported. So I was like fine, I'll pick a new number, I just want service it's been 3 days.

How Can I Change My Lucky Mobile Number I figure since it's after hours I'll try tomorrow. Today I enter all my information and it says everything is good, try topping up and it doesn't charge my card, some kind of error. So I'm stuck on chat again (I've already wasted 4 days chatting with these dumdums) and the girl tells me to open a new browser and try that. Then she tells me to try topping up straight from the phone- it says card declined.

I call my credit card company and they say there was nothing that even tried to take it out. I tell the customer service agent and she tells me to go buy a physical top up card. I've already been to the store twice and bought two SIMs, there's no way in hell I'm going back just for more problems.

I've typed my information in so many times it would make your head spin. The deals seem good, but the site and whole system has way too many problems. One evening my mobile phone stopped working mid call. After discovering that another phone on my account also had no signal, I called my mobile carrier on a landline phone. The customer service representative explained that my account had been updated to include new iPhones, and in the process the SIM cards in my Android phones had been deactivated. She assumed it was a mistake, and told me to take my phones to one of my mobile carrier's retail stores.

Records of identity thefts reported to the FTC provide some insight into how often thieves hijack a mobile phone account or open a new mobile phone account in a victim's name. In January 2013, there were 1,038 incidents of these types of identity theft reported, representing 3.2% of all identity theft incidents reported to the FTC that month. By January 2016, that number had increased to 2,658 such incidents, representing 6.3% of all identity thefts reported to the FTC that month. Such thefts involved all four of the major mobile carriers. A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new iPhones assigned to my telephone numbers. My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.

This post describes my experiences as a victim of ID theft, explains the growing problem of phone account hijacking, and suggests ways consumers and mobile phone carriers can help combat these scams. I bought their sim card at Dollarama and called them. A woman took care of the registration and payment and a guy did the tech part. When done i checked my bank account and noticed that this woman charged me twice!

And right away they sent me a text message with a charge for the following month. I called them right away and they fixed it immediately. I got my Dollarama gift card and later on i got a discount on my plan for referring a friend. One day i forgot to pay on the due date and paid the following day.

I thought they were going to apply a late fee like Bell does, but instead they changed the due date. Using this extra password or PIN is a good idea and should help reduce your risk of mobile account takeovers. If your phone stops receiving a signal and says "emergency calls only" or "no network," even after you restart your phone, contact your mobile carrier to see whether your account has been hijacked.

I was interested in learning where the theft had occurred and how much of my personal information was in the hands of the thief. Section 609 of the Fair Credit Reporting Act requires that companies provide business records related to identity theft to victims within 30 days of receiving a written request. So, following the template provided by Identitytheft.gov, I wrote a letter to my carrier requesting all records related to the fraudulent upgrades on my account.

After about two months my carrier sent me the records. I learned that the thief had used a fake ID with my name and her photo. She had acquired the iPhones at a retail store in Ohio, hundreds of miles from where I live, and charged them to my account on an installment plan. It appears she did not actually make use of either phone, suggesting her intention was to sell them for a quick profit. As far as I'm aware the thief has not been caught and could be targeting others with this crime.

The other thing implied, but left unsaid, is that humans are by far the weakest link in a typical security chain. I am always stunned at how easy it is to talk a representative into giving up the keys to an account kingdom. All it takes is a friendly voice, a polite manner, or an "honest" face. Unfortunately, enforcing security protocols and providing excellent customer service are often seen by electronic device/service providers as mutually exclusive, when they're not.

No wonder honest people are constantly at a disadvantage and the crooks get to laugh all the way to (someone else's) bank. But what if the mobile phone provider instead had sent a "push notification" to the author's phone? The notification message might have said something like "Someone, perhaps you, is attempting to update your account at a phone store.

But if the transaction were legitimate, the mobile phone customer could authorize the transaction by providing the correct PIN, or perhaps swiping a finger. The difference here is that the identity thief would not only need to know the correct PIN, but would also need to have the phone as well. The PIN or biometric would never leave the phone, but would instead be used to unlock a "key" to authorize the transaction. Preventing fraud by demonstrating possession of one of the phones on the account, in addition to knowledge of a PIN, is a stronger method of preventing fraud.

That's why I do not own a mobile, only a simple cellphone in case of car emergencies. And that's why I blocked all mobile orders on my online store. All orders placed on mobile phones were fraudulent and payments never realized, but I also never shipped the goods.

It is their fault that fraud like this happens. Just like if a bank is not secure enough the account holder is not hel d responsible. Banks are full of cashiers who are outright thieves and frauds and try not to give cash by sweet talk to elderly but even I in my 30s was supposed to become a victim. One did not get fired and I reported to FBI and then the bank had a lot of problems. I called my mobile carrier back several times over the next few days to finish cleaning up this mess. One of my phones had ended up with the wrong phone number and the other one no longer had voice mail.

A few days later I received an email about mobile phone insurance that the thief had apparently added to my account. After three trips to my carrier's retail stores and many hours on the phone, my carrier eventually fixed all the problems and refunded the fraudulent charges. I logged in to my online account, changed the password, and added an extra security PIN recommended by the fraud department.

I then logged on to the Federal Trade Commission's identitytheft.gov website to report the theft and learn how to protect myself. Identitytheft.gov is a one-stop resource for identity theft victims. It includes step-by-step instructions and sample letters to guide victims through the recovery process. Following the Identitytheft.gov checklist, I placed a fraud alert and obtained a free credit report. I also prepared an identity theft complaint affidavit, which I later printed and took with me to my local police station when I filed a police report.

This option is rarely available because, in most countries and with most carriers, you must provide personal information to set up an account, get charged, and use the service. Moreover, there are a lot of fake sellers that plan to scam you or spy on you. You'll get 30 days of data/text/calls based on a payment plan you chose, and stay anonymous. At the end of the month, you can simply purchase a new pack or register a user account using method 1. I have not had a 'contract' with a cell phone company for many years. When my last contract expired I stayed with the same major carrier but switched to a prepaid month to month.